Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for HVAC & Building Services Solutions
Established in 1971, TSS Facilities has built a reputation as a trusted provider of comprehensive building services across the South East and London. Our expertise spans HVAC systems, plumbing, electrical installations, refrigeration, water hygiene, and catering equipment, supported by a team of highly qualified engineers with decades of combined experience. We prioritise safety, quality, and accountability, adhering to rigorous standards through our ISO9001 and ISO14001 certifications. Our commitment to innovation is reflected in our investment in technology, enabling real-time communication and efficient service delivery.Recognised by industry accreditations including CHAS and Constructionline, we serve diverse sectors such as hospitality, education, healthcare, and local authorities. Community engagement remains central to our values, demonstrated through sponsorships and pro bono support for local charities. With 24/7 emergency response capabilities, we ensure minimal disruption for our clients, offering tailored maintenance packages and cost-saving solutions. Our longevity and 5-star reviews underscore our dedication to exceeding client expectations through reliability, transparency, and technical excellence.
Services
HVAC Services
Plumbing
Electrical
Refrigeration
Air Con
Water Hygiene
Catering Equipment
Heat Pumps
Temporary Boiler Service
Legionella Risk Assessment
Details
- Year established: 1971
Highlights and features
- 50 years of experience in HVAC and building services
- 24/7 emergency response with 100% response time compliance
- ISO9001 and ISO14001 certified quality and environmental management
- Manufacturer-approved partnerships with Daikin, Samsung, and Mitsubishi
- Community-focused with pro bono support for local charities
Associations and certifications
- ISO9001:2015
- ISO14001:2015
- FGAS
- CHAS
- Constructionline
- Daikin
- Samsung
- Mitsubishi
What people say
Excellent service
Professional engineers
Prompt response
Reliable maintenance
Cost-effective solutions
Services
HVAC Services
We design, install, and maintain energy-efficient HVAC systems tailored to commercial buildings. Our engineers hold manufacturer accreditations with Daikin, Samsung, and Mitsubishi, ensuring optimal performance and compliance. Clients benefit from 24/7 emergency support and a 99.5% compliance rate across 9-year partnerships with local councils.
Plumbing
Our L8-compliant plumbing services cover installations, repairs, and Legionella risk assessments. With FGAS-certified engineers, we meet 100% of emergency response targets and maintain 20-year partnerships, achieving 65% emissions reductions for clients like Ardingly College through modern, compliant solutions.
Electrical
We provide full electrical installations, periodic inspections, and 24/7 breakdown support. Our NICEIC-certified team ensures compliance with safety regulations, serving sectors from healthcare to education while maintaining a 99.5% client satisfaction rate over nine-year contracts.
Water Hygiene
As a Legionella Control Association member, we conduct risk assessments, water monitoring, and remedial treatments. Our 20-year expertise ensures compliance with HSE regulations, supported by online monitoring systems and training programs for designated duty holders.
Heat Pumps
We install and service air source heat pumps with 50% energy bill savings potential. FGAS-registered engineers ensure RHI scheme compliance, offering 24/7 maintenance and 20-year system longevity, with 5% VAT discounts for domestic installations.
Questions
What areas do you cover?
We serve Brighton, Hove, London, Sussex, Kent, Surrey, and Hampshire with 24/7 building services support.
Are your engineers certified?
All engineers hold FGAS, CHAS, and manufacturer-specific accreditations for HVAC, plumbing, and electrical work.
Do you offer emergency services?
Yes, we provide 24/7 emergency response with 100% response time compliance for maintenance clients.
What accreditations do you hold?
We are ISO9001, ISO14001, CHAS, and Constructionline certified with manufacturer partnerships.
How long have you been in business?
Since 1971, providing facility services across the South East with 50 years of technical expertise.
Can you handle commercial refrigeration?
Yes, we service industrial refrigeration units for hotels, hospitals, and restaurants with F-Gas qualified engineers.
Reviews (5)
Valerie Whibley
Aug 21, 2021
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Excellent workman pleasant very helpful did job in no time very pleasedx manners were implicable excellent
Derek Raven
Feb 07, 2020
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Have been working with TSS for many years, they get the job done with minimal fuss, on time and in a friendly way. What more do you need?
Angela Atkinson
May 15, 2019
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I do not recommend this company, when I had a problem with one of their engineers, they could not even apologise for the problem and try to sort it out. I wasn't asking for them to apportion blame, but I was a good customer have spent a few thousand with them. All I got for my troubles was a Manager who just wanted to argue the toss, and would rather lose a customer that sort out the issues. Very poor service when you have an issue with them.
Not recommended at all. After 2 letters to the CEO WITHOUT acknowledgement TSS facilities tried to get us in trouble with our Managing Agents (to no avail), but we are a LIMITED company and they should only be dealing with us. So then rather than speak to us they have sent their invoice straight to a debt collector! DO NOT TOUCH THIS COMPANY WITH A BARGE POLE AS IF YOU HAVE A PROBLEM THEY WILL BULLY YOU UNTIL YOU PAY UP AND GET NO SERVICE FOR THAT MONEY!
Not recommended at all. After 2 letters to the CEO WITHOUT acknowledgement TSS facilities tried to get us in trouble with our Managing Agents (to no avail), but we are a LIMITED company and they should only be dealing with us. So then rather than speak to us they have sent their invoice straight to a debt collector! DO NOT TOUCH THIS COMPANY WITH A BARGE POLE AS IF YOU HAVE A PROBLEM THEY WILL BULLY YOU UNTIL YOU PAY UP AND GET NO SERVICE FOR THAT MONEY!
Roger Smart
Dec 19, 2018
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This is an exceptional company. From the first phone call, to the finished job, every member of the staff were helpful, knowledgeable and delightful both in the office and out on our site. The engineers were efficient, polite and charming. Very neat and tidy work. Delighted, and happy to recommend this Air Conditioning Company to all my friends.
Terry Jones
Oct 30, 2018
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Great service and great work. Our air conditioning stopped working and they sent out an engineer the same day who fixed the issue. Would definitely recommend.
