Business Details
28 Years
experience
Emergency
services
Your Trusted Partner for Facilities Management Solutions
Artic Building Services has been a trusted leader in Hard Facilities Management since 1998, serving London and the Home Counties with technical and engineering expertise. Our team of over 140 directly employed, security-cleared engineers delivers tailored solutions for mechanical, electrical, and HVAC systems, ensuring seamless operations for commercial, healthcare, and higher education clients. Backed by ISO 9001:2015 accreditation, we maintain rigorous quality control while offering 24/7/365 support for reactive and planned maintenance. Our data-driven approach optimises energy efficiency and reduces operational costs, supported by a bespoke CAFM system for real-time tracking and compliance.With a proven track record in complex projects, we prioritise client partnerships, sustainability, and compliance, ensuring peace of mind for our clients. Our commitment to excellence is reflected in long-term partnerships with institutions like King's College Hospital and Marylebone Cricket Club, where our proactive maintenance and innovative solutions have delivered measurable improvements in safety, efficiency, and sustainability. By combining local expertise with national resources, we address the unique needs of each facility, from routine maintenance to large-scale refurbishments, ensuring reliability and operational excellence.
Services
Facilities Management
Energy Management
HVAC Maintenance
Planned Maintenance
Emergency Repairs
Mechanical Installations
Electrical Services
Sustainability Solutions
Compliance Audits
Project Management
Details
- Year established: 1998
Highlights and features
- We have over 25 years of experience in facilities management.
- Our team includes 140+ directly employed, fully trained engineers.
- We guarantee quality with ISO 9001:2015 accreditation.
- We offer 24/7/365 emergency support and reactive callouts.
- We implement data-driven energy efficiency improvements.
Associations and certifications
- ISO 9001:2015
What people say
Second to none
Fantastic response
Excellent team
Significant cost reductions
Proactive maintenance
Services
Facilities Management
Our Hard Facilities Management services ensure the seamless operation of mechanical, electrical, and HVAC systems. We provide planned preventative maintenance, compliance audits, and reactive repairs tailored to commercial, healthcare, and educational sectors. By combining technical expertise with a client-focused approach, we reduce downtime, enhance sustainability, and ensure regulatory compliance. Our services are designed to optimise building performance while minimising operational costs.
Energy Management
We deliver data-driven energy management strategies to reduce consumption and costs. Our services include energy audits, LED lighting upgrades, and HVAC optimisation. By implementing sustainable practices, we help clients meet net-zero targets while maintaining operational efficiency. Our solutions are tailored to each facility's unique requirements, ensuring measurable environmental and financial benefits.
HVAC Maintenance
Our HVAC specialists provide comprehensive maintenance, repairs, and installations for commercial buildings. Services include system diagnostics, seasonal checks, and emergency callouts. We ensure optimal performance, energy efficiency, and compliance with health and safety regulations. Our engineers use advanced tools to prolong equipment lifespan and maintain indoor air quality.
Planned Maintenance
We offer structured planned preventative maintenance (PPM) programmes to avoid unexpected breakdowns. Our engineers conduct regular inspections, servicing, and compliance checks for mechanical, electrical, and HVAC systems. This proactive approach extends asset longevity, ensures regulatory compliance, and reduces long-term costs while maintaining operational continuity.
Emergency Repairs
Our 24/7 emergency repair service addresses urgent mechanical, electrical, or HVAC failures. With rapid response times and experienced engineers, we minimise downtime and restore critical systems swiftly. This service ensures business continuity for healthcare facilities, commercial buildings, and educational institutions during unexpected outages.
People
Rebecca
Engineer
Rebecca is a dedicated engineer known for her prompt and effective support in reactive maintenance, praised for her professionalism and technical expertise by clients at King's College Hospital.
Alice
Engineer
Alice provides exceptional maintenance support, noted for her attentiveness and ability to resolve complex issues efficiently, contributing to strong client relationships at King's College Hospital.
Ben Ward
Engineer
Ben is recognised for his reliability and dedication in maintaining critical facilities, often going beyond expectations to ensure minimal downtime during urgent repairs at King's College Hospital.
Grant
Engineer
Grant has been instrumental in resolving complex maintenance challenges, earning praise for his technical skills and supportive approach during critical operations at King's College Hospital.
Terry Wicks
Engineer
Terry is described as a 'superstar' for his proactive system checks and clear communication, ensuring smooth operations and client satisfaction at King's College London.
Questions
What services does Artic Building Services offer?
We specialise in Hard Facilities Management, including mechanical, electrical, HVAC maintenance, energy management, and compliance solutions for commercial, healthcare, and education sectors.
Which areas do you serve?
We operate across London and the Home Counties, providing tailored facilities management services to meet local and regional needs.
Are your engineers certified?
Yes, our 140+ directly employed engineers are security-cleared and fully trained in their respective fields.
How do you ensure service quality?
We adhere to ISO 9001:2015 standards, with robust quality control processes and a bespoke CAFM system for real-time tracking.
Do you offer emergency support?
Yes, our 24/7 helpdesk provides immediate assistance for breakdowns and reactive callouts, ensuring minimal downtime.
Reviews (3)
Marta Roszkowska
May 26, 2022
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Helpful, nice, easy going staff, I think they make a nice team. It's a pleasure working with Steve and Danielle.
J. L. Crowley
Jan 19, 2022
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Critical: Professionalism To call the managers of this company "unprofessional" is an understatement. They have no idea of how to treat their employees properly, giving them inferior and often broken equipment with a blase attitude that borders on deluded. I've never seen a work environment so toxic.
Pamela Farmer
Jan 19, 2022
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Critical: Quality Do not give the staff correct tools to perform manual handling safely or give the staff sub par/broken equipment
