Business Details
10 Years
experience
Emergency
services
Open 24/7
always available
Reliable Plumbing & Heating Services in Milton Keynes
Established in 2016, Dixons Plumbing & Electrical Works has built a reputation as a trusted provider of plumbing, heating, and gas safety services across Milton Keynes and surrounding areas. Our team of City and Guilds-qualified engineers combines technical expertise with a commitment to transparency, offering fixed-price estimates and upfront costings to eliminate uncertainty. With Gas Safe registration and APHC membership, we deliver comprehensive solutions including boiler installations, bathroom refurbishments, and emergency repairs. Our 12-month workmanship guarantee and 24/7 emergency response service reflect our dedication to customer satisfaction. Recognised through numerous five-star reviews, we prioritise clear communication, punctuality, and professional execution, serving both domestic and commercial clients with tailored solutions that meet evolving industry standards.
Services
Boiler Installation
Plumbing Repairs
Gas Safety Checks
Bathroom Refurbishment
Emergency Callouts
Heating Systems
Pipe Work
Landlord Certificates
Mobility Bathrooms
Boiler Servicing
Details
- Year established: 2016
- Licensed
- Insured
Highlights and features
- 24/7 emergency plumbing and heating services
- 12-month guarantee on all workmanship
- Gas Safe and City and Guilds qualified engineers
- Transparent fixed-price estimates
- Award-winning customer service with five-star reviews
Associations and certifications
- Gas Safe Registered
- NICEIC Approved
- APHC - Association of Plumbing and Heating Contractors
- The Home Insulation & Energy Systems Quality Assured Contractors Scheme
- MCS Certified
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Excellent workmanship
Prompt response
Professional and courteous
Transparent pricing
Highly recommend
Services
Boiler Installation
We specialise in boiler installations for domestic and commercial properties. Our Gas Safe engineers install combi, system, and heat-only boilers with manufacturer warranties up to 10 years. We offer Worcester Bosch, Vaillant, and Baxi models with tailored system designs. All installations include system flushing, magnetic filter fitting, and efficiency optimisation.
Plumbing Repairs
Our 24/7 emergency service addresses burst pipes, leaks, and drainage issues. Using thermal imaging and CCTV surveys, we identify faults quickly. Repairs include pipe replacement, joint sealing, and pressure testing. We provide same-day fixes for critical issues and offer temporary solutions when parts require ordering.
Gas Safety Checks
We conduct comprehensive gas safety inspections for residential and commercial properties. Our checks include appliance testing, flue analysis, and pipework integrity verification. Landlords receive digital certificates with online storage. We identify carbon monoxide risks and provide remedial work to meet legal compliance requirements.
Bathroom Installation
Our full bathroom installations include plumbing, tiling, electrics, and joinery. We offer contemporary and traditional designs with mobility adaptations available. Projects include underfloor heating, wet room conversions, and smart bathroom technology integration. We handle planning, building control submissions, and project management.
Boiler Servicing
Annual boiler servicing maintains efficiency and warranty validity. Our engineers perform combustion analysis, pressure checks, and component inspections. We offer maintenance plans from 7/month covering regular servicing and priority response. Servicing reduces breakdown risks and extends boiler lifespan by up to 30%.
People
Phil Roby
Bathroom Installer
With 15 years' experience in bathroom design and installation, Phil specialises in creating functional, water-efficient spaces. He manages full renovations from concept to completion.
Ryan Kirby
Electrician
Ryan ensures all electrical aspects of heating systems meet safety standards. His expertise includes wiring for smart thermostats and electrical safety testing for new installations.
Billy
Plumber
Billy provides emergency plumbing solutions with a 98% first-time fix rate. He holds Gas Safe and OFTEC certifications for comprehensive heating system maintenance.
Denise Keen
Bookings Manager
Denise coordinates scheduling and customer communications, ensuring efficient service delivery. She manages the 24/7 booking system and client follow-ups.
Aiden Bunyan
Plumber
Aiden specialises in complex pipework installations and repairs. His qualifications include unvented cylinder systems and cold water storage solutions.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24-hour emergency plumbing and heating services with response times under one hour across Milton Keynes.
What areas do you cover?
We serve Milton Keynes, Newport Pagnell, Woburn Sands, and surrounding areas including Leighton Buzzard and Aylesbury.
Are your engineers qualified?
All engineers hold Gas Safe registration with additional qualifications in boiler diagnostics, unvented systems, and electrical safety testing.
Do you provide guarantees?
We offer a 12-month guarantee on workmanship with manufacturer warranties up to 10 years for new installations.
Can I get same-day boiler repairs?
Yes, 85% of boiler repairs are completed on the same day with emergency call-outs available 24/7.
How do I book a service?
Book online via our instant booking system or call 01908 888447 for immediate assistance with appointment scheduling.
Reviews (7)
Siobahn Wilson
Aug 04, 2019
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Dixons came out to us on an emergency call out. They were very polite, efficient and got the problem sorted quickly. All mess was cleaned up by them and taken away. 5* service.
Naomi Lutman
Oct 27, 2018
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Billy performed an annual service on our old Baxi boiler. His keen eye found a hole in the side which meant that deadly carbon monoxide gases were escaping into the air. Billy advised that the boiler could no longer be used, so swiftly decommissioned the old boiler and capped the gas to make things safe for our family. Very grateful for his professional service. Highly recommended.
Mark Ferebee
Jun 19, 2017
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Outstanding service from a professional plumber, and a quick response to the problems with the boiler. Wouldn't hesitate to use him again and also highly recommend. The invoice was clearly detailed (which you don't usually see) and a full breakdown of the work carried out along with recommendations for the future.
Sarah Garton
Mar 23, 2017
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Needed a new shower seal and a fix for a leaky toilet. Having asked the Facebook collective hive mind for recommendations, I tried Dixon's. Billy arrived promptly to take a look at both problems and provide a quote. Work was completed very quickly with minimum fuss and the team that came to undertake the work with Billy were all highly professional. Fantastic service and would recommend to anyone.
Ed Gorin
Oct 24, 2016
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Excellent service delivered. Billy came at short notice and completed the job to a high standard. Honest, trustworthy tradesman who delivered at the agreed price despite coming up against some issues. Highly recommend.
Sue Knight
Sep 11, 2016
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Reliable, friendly and very efficient did really good job and fixed a problem they were not booked to do would highly recommend
Chris Pink
Jun 14, 2016
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Fantastic service when fixing the new radiators in the house. Great value for money for a excellent job done. Since then we have had him back to change the kitchen taps.