Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for HVAC Solutions in East Anglia
Established in 1954, Pitkin & Ruddock has built a reputation as a leading provider of refrigeration and air conditioning solutions across East Anglia. With over 65 years of combined experience, our team of qualified engineers delivers tailored temperature control systems for commercial, industrial, and residential sectors. As a family-owned business, we prioritise long-term relationships with clients, suppliers, and employees, ensuring every project meets rigorous technical standards while maintaining environmental compliance.Our investment in staff development and cutting-edge technology enables us to offer innovative, energy-efficient solutions, including Panasonic, Daikin, and Mitsubishi systems. From initial design to installation and maintenance, we uphold consistent high standards, serving sectors ranging from veterinary practices to data centres. Our commitment to excellence is demonstrated through 24/7 breakdown cover, TM44 inspections, and F-Gas regulation compliance, ensuring client satisfaction across Suffolk, Norfolk, Essex, and beyond.
Services
Refrigeration Installation
Air Conditioning Design
Energy Monitoring
TM44 Inspections
Planned Maintenance
Details
- Year established: 1954
Highlights and features
- We offer 65+ years of specialist HVAC experience
- Our engineers are certified for F-Gas and TM44 inspections
- We provide 24/7 breakdown cover with no call-out charges
- Our partnerships include leading manufacturers like Daikin and Panasonic
- We implement energy-efficient, environmentally compliant solutions
Associations and certifications
- BESCA
What people say
Straightforward and ethical
Super efficient
Honesty and integrity
Professional and personable
5 star contractor
Services
Refrigeration Installation
Design and installation of bespoke refrigeration systems for commercial and industrial applications. Our qualified engineers deliver energy-efficient cold storage solutions, including cold rooms and process cooling systems, tailored to sectors such as food production, pharmaceuticals, and veterinary practices. With partnerships with leading manufacturers, we ensure reliable temperature control for both new builds and facility upgrades.
Air Conditioning Design
Custom air conditioning design for commercial and industrial environments. We specify systems that balance energy efficiency with precise temperature and humidity control, serving offices, healthcare facilities, and data centres. Our solutions integrate heat recovery ventilation and comply with TM44 inspection requirements, ensuring optimal comfort and regulatory compliance for clients across East Anglia.
Planned Maintenance
Comprehensive maintenance programmes to maximise HVAC system longevity and efficiency. Our 24/7 breakdown cover and scheduled servicing prevent disruptions while ensuring F-Gas regulation compliance. Tailored plans include visual, mechanical, and electrical inspections, with flexible contract options to suit businesses of all sizes in Suffolk and surrounding counties.
Energy Monitoring
Real-time energy monitoring solutions to reduce operational costs and carbon emissions. Partnering with Energyquest, we implement remote monitoring systems that track consumption patterns and identify savings opportunities. This service helps businesses optimise HVAC performance while meeting environmental compliance standards through data-driven insights and actionable recommendations.
TM44 Inspections
Certified TM44 air conditioning inspections to meet EPBD requirements. Conducted by BESCA-accredited assessors, these inspections evaluate system efficiency and provide actionable recommendations for energy savings. We ensure commercial clients maintain legal compliance while improving system performance and reducing environmental impact through detailed reporting and follow-up support.
People
Damian Nunn
Managing Director
Leading Pitkin & Ruddock's strategic direction, Damian oversees operations across East Anglia. With decades of HVAC industry experience, he drives the company's commitment to innovation and customer satisfaction while managing expansion initiatives and technical training programmes.
Dean Clackett
Technical & Engineering Director
Responsible for technical excellence, Dean manages engineering teams and project delivery. His expertise in HVAC system design ensures compliance with industry standards while implementing sustainable solutions for complex commercial and industrial applications across the region.
Danny Gell
Branch Director
Danny leads branch operations, coordinating local service delivery and client relationships. With in-depth knowledge of refrigeration systems, he ensures timely project execution while maintaining the company's high standards for technical proficiency and customer care.
Andrea Bayfield
Service Coordinator
Managing maintenance schedules and client communications, Andrea ensures efficient service delivery. Her organisational skills support the coordination of 24/7 breakdown cover and planned maintenance contracts, maintaining system reliability for commercial clients.
Mathew Smith
Branch Manager
Overseeing the Bishop's Stortford branch, Mathew provides technical guidance and customer support. His hands-on approach ensures installations meet energy efficiency targets while delivering clear explanations of system options to residential and business clients.
Questions
What HVAC services do you offer?
We provide refrigeration installation, air conditioning design, energy monitoring, TM44 inspections, and planned maintenance services for commercial and industrial clients.
How experienced are your engineers?
Our team holds certifications for F-Gas compliance and TM44 inspections, with 65+ years of combined HVAC industry experience across diverse sectors.
Do you offer emergency services?
Yes, we provide 24/7 breakdown cover with no call-out charges during normal working hours for urgent HVAC issues.
Which areas do you cover?
We serve Suffolk, Norfolk, Essex, Hertfordshire, and surrounding East Anglia regions from our five regional service centres.
Are you compliant with industry regulations?
We maintain BESCA accreditation and adhere to F-Gas regulations, ensuring all HVAC installations and inspections meet current legal standards.
What maintenance options exist?
We offer annual planned maintenance or discounted three-year contracts, including system checks and energy efficiency optimisation for commercial HVAC systems.
Reviews (1)
Dan Bateman
Dec 12, 2017
Report
Called from recomendation from my landlord (a large baker chain in the area) and was not disappointment. Mine was ab emergency job as my restaurant was opening 2 days later. They got 2 fantastic engineers out to me quickly. Great service.
