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Business Details
41 Years
experience
Emergency
services
Your Trusted HVAC Partner in Southampton
Established over 40 years ago in Southampton, New Air (Southern) Ltd has built a reputation as a leading provider of air conditioning, refrigeration, and ventilation solutions across Southern England. Our team of fully qualified engineers delivers installation, maintenance, and emergency services for domestic, commercial, and industrial clients, supported by industry accreditations including CHAS, Safecontractor, and REFCOM. With a focus on energy efficiency and customer satisfaction, we provide tailored solutions using market-leading brands and maintain rigorous health and safety standards.

Our 24/7 callout service ensures rapid response for critical systems, while our in-house expertise covers design, selection, and TM44 energy assessments. Operating within a 70-mile radius of Southampton, we serve Bournemouth, Portsmouth, Winchester, Salisbury, and surrounding areas, combining technical excellence with a commitment to reducing environmental impact through sustainable practices.
Services
Air Conditioning Refrigeration Ventilation Installations Energy Assessments Maintenance Contracts 24/7 Emergency Repairs Heat Recovery Systems Portable Units Chiller Replacement
Details
  • Year established: 1985
Highlights and features
  • 40+ years of experience in HVAC solutions across Southern England
  • 24/7 emergency callout service for critical system failures
  • Fully qualified engineers with F-Gas and CCNSG certifications
  • Certified energy assessors meeting TM44 compliance requirements
  • Serving Bournemouth, Portsmouth, Winchester, Salisbury, and Hampshire
Associations and certifications
  • Constructionline
  • CHAS
  • Safecontractor
  • Altius
  • REFCOM
  • BESCA Competent Persons Scheme
  • CIBSE
What people say
Excellent job Outstanding service Professional and friendly Highly recommended Cleaner than before
Services
Air Conditioning
We design, install, and maintain air conditioning systems for commercial and industrial properties. Our solutions include split systems, VRF technology, and heat recovery units that improve energy efficiency. With TM44 certification, we ensure compliance with UK energy regulations while reducing operational costs for clients.
Refrigeration
Our refrigeration services cover commercial and industrial applications including cold rooms, display cabinets, and blast chillers. Certified as Foster Refrigerator dealers, we provide installation, maintenance, and emergency repairs for temperature-critical environments like medical facilities and food storage operations.
Ventilation
We supply and install mechanical ventilation systems with heat recovery (MVHR) for domestic and commercial properties. Our solutions improve indoor air quality while reducing energy consumption, meeting building regulations for both new constructions and retrofit projects.
Energy Assessments
As CIBSE-certified assessors, we conduct mandatory air conditioning energy inspections every five years. Our reports identify efficiency improvements that reduce carbon emissions and operational costs, ensuring compliance with EPBD regulations for systems over 12kW.
Emergency Repairs
We offer a 24-hour, 365-day emergency callout service for critical HVAC failures. Our engineers provide rapid diagnosis and repairs with a 4-hour response time guarantee, minimising downtime for commercial and industrial clients across Southern England.
Questions
What areas do you cover for HVAC services?
We operate within a 70-mile radius of Southampton, serving Bournemouth, Portsmouth, Winchester, Salisbury, and all Hampshire areas.
Are your engineers qualified and certified?
Our team holds F-Gas, CCNSG, and PASMA certifications, with regular manufacturer training to maintain industry compliance and technical expertise.
Do you offer emergency HVAC repairs?
Yes, we provide a 24/7 emergency callout service with a 4-hour response time guarantee for critical system failures.
Can you help with commercial energy assessments?
As CIBSE-certified assessors, we conduct TM44 energy inspections to improve system efficiency and meet UK regulatory requirements.
What refrigeration systems do you support?
We service commercial refrigeration including cold rooms, display cabinets, beer cellars, and medical storage units for businesses across Southern England.
Reviews (1)
Marian Moylan
Jan 07, 2018 Report
Do not deal with this company. Our unit was under warranty and stopped working within 2 years of installation. We contacted them to find that the warranty covers parts only and would cost us 200 pounds for someone to come out. We eventually agreed to pay this and someone came out but said he would need a second person to come out due to the way the unit was installed. They told us this would cost 700 pounds! We obviously refused and asked them to send us the part and refund us the 200 pounds. They refused. We are now looking into the small claims court. What a nightmare. Avoid.