Business Details
21 Years
experience
Trusted HVAC Solutions in Norfolk & Suffolk
EOC Services has been delivering high-quality heating, ventilation, and air conditioning solutions since 2005. Our team of F-Gas certified engineers specialises in the design, installation, and maintenance of air conditioning systems, air source heat pumps, and heat recovery ventilation for residential and commercial properties. We pride ourselves on technical excellence, offering a 7-year installation warranty for parts and labour on air conditioning systems, significantly exceeding industry standards. Our commitment to sustainability is demonstrated through the use of energy-efficient technologies, including inverter-driven systems that reduce energy consumption by up to 30%. With extensive experience across East Anglia, we serve clients in Norfolk, Suffolk, and surrounding areas, providing tailored climate control solutions that enhance comfort and operational efficiency.Our partnerships with leading manufacturers such as Daikin, Mitsubishi, and Panasonic ensure access to cutting-edge equipment backed by comprehensive support. We maintain rigorous quality standards through regular staff training and adherence to industry best practices, ensuring every project meets exacting specifications. Customer satisfaction remains our priority, achieved through transparent communication, competitive pricing, and responsive after-sales service. Our long-standing relationships with clients like Barnack Estates and Harrods Aviation attest to our reliability and technical expertise. By combining innovation with practical experience, we deliver heating and cooling systems that provide lasting value while minimising environmental impact.
Services
Air Conditioning
Air Source Heat Pumps
Heat Recovery Ventilation
Underfloor Heating
Maintenance Contracts
Details
- Year established: 2005
Highlights and features
- We offer a 7-year warranty on air conditioning installations
- Our engineers are F-Gas certified professionals
- We partner with quality brands like Daikin and Mitsubishi
- We provide tailored climate control solutions for all property types
- We have 18+ years of experience in HVAC systems
What people say
Excellent service
Reliable installations
Energy savings
Prompt maintenance
Professional team
Services
Air Conditioning
We install and maintain energy-efficient air conditioning systems for residential and commercial properties. Our solutions provide precise temperature control while reducing energy consumption through inverter technology. Systems operate with 500% efficiency when used for heating, offering environmentally friendly climate control for improved comfort and productivity.
Air Source Heat Pumps
Our air source heat pump installations provide sustainable heating and hot water solutions with CoP ratings up to 3.0. Systems extract ambient heat from the air, converting it into usable energy while requiring minimal electricity. Ideal for both new builds and retrofits, they offer significant cost savings over traditional heating systems.
Heat Recovery Ventilation
We design and install mechanical ventilation with heat recovery (MVHR) systems that improve indoor air quality while maintaining thermal efficiency. Our solutions recover up to 90% of heat energy from exhaust air, reducing heating costs and ensuring continuous fresh air circulation in residential and commercial buildings.
Underfloor Heating
Our underfloor heating systems provide even, energy-efficient warmth through low-temperature water circulation. Compatible with heat pumps, they deliver balanced heating across entire floor areas, eliminating cold spots while maintaining optimal comfort levels for residential and commercial spaces.
Maintenance Contracts
We offer comprehensive maintenance agreements for HVAC systems across East Anglia. Our scheduled servicing ensures optimal performance, extends equipment lifespan, and maintains warranty validity. Commercial clients benefit from priority response times and preventative maintenance to minimise system downtime.
People
Gary Lawson
Representative
With over 15 years of experience in air conditioning systems, Gary oversees installations and maintenance operations. He ensures technical excellence across all projects.
Helen Stevens
Admin Support Manager
Helen manages client relations and service coordination. She has been with the company since 2008, ensuring smooth project execution and customer satisfaction.
John Bool
Technical Director
John leads technical operations with 20+ years in HVAC systems. He specialises in complex commercial installations and energy-efficient solutions.
Questions
Are air conditioning systems environmentally friendly?
Yes, they produce no direct CO2 emissions and operate with 500% efficiency when used for heating.
Do I need planning permission for heat pumps?
Most installations qualify as permitted development, but check local regulations for specific requirements.
How efficient are air source heat pumps?
They typically have a CoP of 3.0, delivering 3kWh heat for every 1kWh electricity used.
Can I install air conditioning myself?
No, installations require F-Gas certified professionals due to refrigerant handling regulations.
What brands do you install?
We work with Daikin, Mitsubishi, and Panasonic for reliable, high-performance systems.
Do heat pumps work in cold climates?
Yes, they operate effectively even at -20°C by extracting ambient heat from the environment.
